Key takeaways
- A notetaker that records meetings and writes summaries.
- Best for: Small teams that want a free plan to try first, Owners who want notes from Zoom, Google Meet and Teams calls.
- Pricing: Free plan, paid plans from Pro: $8.33 per user per month, billed yearly, as listed on November 6, 2026.
- Business data: Otter says it trains its own models on user data after removing identifying details, and that its AI service providers do not train on customer data.
What Otter.ai does
Otter.ai joins your calendar meetings and creates a transcript and summary. A small business can use it to keep client call notes without typing. It has a free Basic plan and paid plans per user.
Who it’s for
A good fit for
- Small teams that want a free plan to try first
- Owners who want notes from Zoom, Google Meet and Teams calls
Not a good fit for
- Businesses that do not want vendor models trained on de-identified data
- Teams that need long meetings on the free plan
Otter.ai pricing
| Plan | Price |
|---|---|
| Basic | Free |
| Pro | $16.99 per user per month, or $8.33 billed yearly |
| Business | $30 per user per month, or $19.99 billed yearly |
| Enterprise | Custom pricing |
There is a free plan. As listed on Otter.ai’s pricing page on November 6, 2026. Prices change, so check the live page before you buy.
Key features
- Free plan limits
- Basic includes 300 transcription minutes per month and 30 minutes per conversation.
- Google Calendar
- Schedules the Notetaker to join Zoom, Teams and Google Meet meetings.
- Microsoft Outlook
- Schedules the Notetaker to join meetings from your Outlook calendar.
- AI Chat
- Basic includes a small monthly number of AI Chat queries.
How to get started with Otter.ai
- Select Start for free on the Otter site to create an account.
- Connect Google Calendar or Microsoft Outlook.
- Otter's Notetaker then joins your Zoom, Microsoft Teams and Google Meet meetings from the calendar.
Steps based on Otter.ai’s own documentation. Menus change, so follow the live page if they differ.
Full walkthroughHow to Set Up Otter.ai for Your TeamAccounts, team invites, admin and data settings, connecting your apps, and three tasks to try first.Business data and privacy
Otter says it trains its own models on user data after removing identifying details, and that its AI service providers do not train on customer data. The page does not describe business-plan opt-outs.
Source: Otter.ai’s own documentation.
Otter.ai alternatives
Fireflies.ai
by Fireflies.ai
A meeting notetaker that joins calls and keeps searchable transcripts.
Best for Teams that want searchable call records
Free plan, paid plans from Pro: $10 per seat per month, billed yearly
Fathom
by Fathom
A notetaker that records calls and writes quick summaries.
Best for Individuals and small teams that want a generous free plan
Free plan, paid plans from Team: $15 per user per month, billed yearly
tl;dv
by tl;dv
A meeting recorder that saves highlights from Google Meet, Zoom and Teams.
Best for Teams that want a one-click recorder for Google Meet
Free plan, paid plans from Pro: $18 per seat per month, billed yearly
Read AI
by Read AI
A meeting notetaker that also searches across your work apps.
Best for Google Workspace users who like a browser extension
Free plan, paid plans from Pro: $15 per user per month, billed yearly
Guides that use Otter.ai
Rather hand it over?
Otter.ai: common questions
Does Otter.ai have a free plan?
Yes. The Basic plan is free and includes 300 transcription minutes per month and a 30 minute limit per conversation.
Does Otter.ai train on my meeting data?
Otter says it trains its models on user data after de-identifying it. It also says its AI service providers do not train on customer data.
Sources
Read on November 6, 2026. Vendors change prices and menus, so check the live page before you buy.
About the author
Andy Kang, AI Partner Team. Andy Kang writes the AI directory for AI Partner Team, which sets up and builds AI tools for small businesses alongside managed IT. Each page is written from the vendor’s own pricing, help and trust pages, and shows the day those pages were checked.
- Facts come from the vendor’s own website and help docs, linked on every page.
- Each page shows the date we last read those sources.
- We do not score or rank tools. We say who each one suits and who it does not.
- If a vendor does not publish a price, we say so instead of guessing.