The real cost of small business IT
What your current setup really costs, and what to look for instead. Plain math on small business IT, AI tools and internal apps.
Accounting firms ·
Chasing Clients for Tax Documents: What It Really Costs Your Firm
Every reminder email and missing W-2 call is paid staff time. Work out what chasing clients costs your firm in one tax season, extensions included.
Trades and contractors ·
Chasing Unpaid Invoices: What Slow Payers Cost a Trades Business
Reminder emails and phone calls take hours, and the cash gap while you wait costs more. Count both for your trades business in a short worksheet.
Healthcare practices ·
The Cost of Dental No-Shows, and How to Count Them
Dental no-shows cost you an empty chair and the staff hours spent confirming and refilling. Here is how to count both from your own schedule.
Healthcare practices ·
Double Data Entry at the Front Desk: What Retyping Patient Details Costs a Practice
The same patient details get typed into scheduling, billing and insurance portals. Count the hours and the typos, and put a yearly price on them.
Law firms ·
Law Firm Intake Response Time: What a Slow Reply to a New Client Costs
A potential client who hears back late may already have called someone else. Time your firm's intake response, price it and see what to ask for in a fix.
Law firms ·
Lawyers Losing Billable Hours: What Unrecorded Time Costs a Small Firm
Short calls and quick emails that never reach the timesheet are paid for and not billed. Work out what unrecorded time costs your small law firm each year.
Insurance agencies ·
Managing a Shared Inbox at an Insurance Agency: What It Costs When Nobody Owns It
A shared service address can answer a client twice or not at all. Count the double replies, the dropped emails and the time spent asking who has it.
Real estate offices ·
Manual CRM Data Entry: What Re-Keying Leads Costs a Brokerage
Retyping leads from forms, portals and email into a CRM costs hours, typos and duplicates. Count your own re-keying before you pick a fix.
Accounting firms ·
Matching Invoices in QuickBooks by Hand: The Month-End Cost Nobody Counts
Matching invoices in QuickBooks by hand takes hours every month. Count the lines left for you, price the time and see what one wrong match does to your books.
Insurance agencies ·
Missed Insurance Renewals: What One Costs an Independent Agency
A renewal that lapses or moves to another agent costs more than one premium. Work out what yours cost last year, plus the hours spent tracking dates by hand.
Real estate offices ·
Real Estate Lead Response Time: What a Slow Follow-Up Costs Your Office
Online leads cool off while they wait for a reply. Count the ones in your office that waited a day or more, and price them with your own close rate.
Trades and contractors ·
Slow Contractor Estimates: What Turning Field Notes Into Quotes Really Costs
Site notes and photos pile up until the evening, when you turn them into quotes. Count those hours, and the jobs that went elsewhere, in a worksheet.
Cost and risk ·
The Cost of Inaccurate Inventory Records, and How to Test Yours
When your stock records and your shelves disagree, you pay in search time, lost sales and rush orders. A 20-item count shows how far apart they are.
Cost and risk ·
The Real Cost of Legacy Software for a Small Business
That old database or desktop program still works, so it feels free. Here is how to measure what it really costs you, before the day it stops.
Cost and risk ·
The Cost of Manual Reporting: What Your Weekly Numbers Really Take
Pulling numbers from several apps into one report every week adds up fast. Count the hours, then the questions that never get asked because answers are slow.
Cost and risk ·
The Hidden Cost of Spreadsheets, and How to Measure Yours
Spreadsheets look free. Here is how to add up what yours cost in staff hours and mistakes, with a worked example you can change to your own numbers.
Cost and risk ·
Time Spent on Email: What Routine Replies Really Cost Your Team
Routine replies eat hours nobody tracks. Work out what they cost your business each year, and what a slow answer to a new enquiry costs on top.
Cost and risk ·
Too Many Apps? Why Buying Another One Makes the Mess Worse
Every subscription promised to save time. Here is how to add up what your pile of apps really costs, and why one more app won't fix it.
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