Meeting notes and transcription · comparison

Otter.ai vs Fireflies.ai: which fits your business?

Otter.ai and Fireflies.ai both join your calls and produce transcripts and summaries. Otter.ai lists a free plan with a monthly minute cap, while Fireflies.ai lists a free plan with no video recording.

By Andy Kang · Facts checked

Key takeaways

  • Small teams that want clear costs can start with Otter.ai. Teams that care most about admin rules should look at Fireflies.ai.
  • Pick Otter.ai if: You want a free plan with clear minute limits.
  • Pick Fireflies.ai if: You want admin rules for meeting access and privacy.

Otter.ai vs Fireflies.ai side by side

DetailOtter.aiFireflies.ai
Made byOtter.aiFireflies.ai
Best forSmall teams that want a free plan to try first, Owners who want notes from Zoom, Google Meet and Teams callsTeams that want searchable call records, Businesses that need admin rules for who sees meetings
Not a fit forBusinesses that do not want vendor models trained on de-identified data, Teams that need long meetings on the free planTeams that need video recording or downloads on the free plan, which does not include them, Teams that connect more than one calendar to one account
Free planYesYes
Paid plans fromPro: $8.33 per user per month, billed yearlyPro: $10 per seat per month, billed yearly

Prices as listed on each vendor’s pricing page. See the Otter.ai and Fireflies.ai pages for every plan and its source.

When to pick which

Pick Otter.ai if

  • You want a free plan with clear minute limits.
  • You want Notetaker to join from Google Calendar or Outlook.

Pick Fireflies.ai if

  • You want admin rules for meeting access and privacy.
  • You want custom data retention and SSO options.

Our take

Small teams that want clear costs can start with Otter.ai. Teams that care most about admin rules should look at Fireflies.ai.

Rather hand it over?

Otter.ai vs Fireflies.ai: common questions

What is the difference between Otter.ai and Fireflies.ai?

Both record and summarize meetings. Otter.ai says it trains on de-identified data, while Fireflies.ai says it does not train AI on customer data by default.

Sources

Read on November 6, 2026. Vendors change prices and menus, so check the live page before you buy.

  1. otter.ai/pricing
  2. otter.ai/integrations/calendar
  3. otter.ai/privacy-security
  4. fireflies.ai/pricing
  5. guide.fireflies.ai/articles/4335268657-how-to-invite-fireflies-to-meetings
  6. fireflies.ai/security

About the author

Andy Kang, AI Partner Team. Andy Kang writes the AI directory for AI Partner Team, which sets up and builds AI tools for small businesses alongside managed IT. Each page is written from the vendor’s own pricing, help and trust pages, and shows the day those pages were checked.

  • Facts come from the vendor’s own website and help docs, linked on every page.
  • Each page shows the date we last read those sources.
  • We do not score or rank tools. We say who each one suits and who it does not.
  • If a vendor does not publish a price, we say so instead of guessing.

Free IT check

Picking between Otter.ai and Fireflies.ai? Ask us.

We reply within 1 business hour, Monday to Friday, 9am to 5pm Pacific.